Last updated: June 2, 2026
We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This includes your name, email address, shipping address, and payment information.
We also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URL. This helps us understand how visitors use our site and improve the experience.
We use the information we collect to process transactions, ship orders, send order confirmations and shipping updates, respond to customer service requests, and send periodic promotional communications if you've opted in.
We do not sell your personal information to third parties. Your payment information is processed securely through Stripe and is never stored on our servers.
We use cookies to maintain session state, remember your preferences, and understand how you use our website. You can control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.
We implement industry-standard security measures to protect your personal information. All data transmission is encrypted using SSL. Payment processing is handled by Stripe, a PCI-DSS Level 1 certified provider.
We use third-party services including Stripe for payments, Polsia for website hosting and analytics, and email service providers for transactional and promotional emails. Each of these services has its own privacy policy governing how they handle your data.
You have the right to access, update, or delete your personal information at any time. To exercise these rights, contact us at support@polsia.app. We will respond to your request within 30 days.
You may also unsubscribe from promotional emails at any time by clicking the unsubscribe link in any email or contacting us directly.
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, please contact us at:
support@polsia.app